PRIVACY POLICY

At HAMAD GILL, accessible from HAMADGILL.COM, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by HAMAD GILL and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in HAMAD GILL. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, address, email address, and telephone number.

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We store your information for the duration of your account’s existence to facilitate access to our services and provide ongoing support. This includes essential details such as your name, email, phone number and address. If you deactivate your account, we retain the necessary information for legal compliance and internal records.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you request a password reset, your IP address will be included in the reset email.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We share information with third parties who help us provide our orders and store services to you.

We offer multiple payment options, including but not limited to PayPal, Afterpay, Affirm, Woopay (Stripe), Apple Pay, and Google Pay. When you make a payment, certain information will be shared with these payment services. This information is necessary for processing and supporting the payment and may include details such as the purchase total and billing information.

Please refer to the respective privacy policies of these payment services for more details.

Returning customers have the option to securely save their credit card information during checkout for future use. You can edit, add, or delete saved credit cards anytime in your account settings. It’s important to note that this feature specifically applies to credit cards, and we do not store any credit card information on our site. All credit card data is securely handled by our trusted credit card processor. For more details on how your credit card data is handled, please refer to Stripes Privacy Policy.

Comments

We will also store comments or reviews if you choose to leave them.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available Here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Visitor comments may be checked through an automated spam detection service.

When using our contact form to submit inquiries, we collect your email, name, and IP address. Optionally, you may provide your phone number. We collect this information to facilitate communication, assist customers, prevent spam, and filter fraudulent communications.

Media

if you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

When you submit images through our site, please be assured that these images will be used exclusively for their intended purpose. We respect your privacy, and the images you provide will not be shared with any third party or used for any purpose unrelated to the service you are seeking.

Log Files

HAMAD GILL follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies

Like any other website, HAMAD GILL uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

how we protect your data

We make every effort to protect customer data on our site by employing SSL and various other web security measures. While we strive to maintain the highest standards of security, it’s important to acknowledge that the internet inherently carries risks.

We provide robust security features to safeguard your data during transmission and storage. However, due to the nature of the internet, we make no warranties or guarantees regarding the absolute security of your data. Please be aware that data transmission over the internet is subject to potential vulnerabilities.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of HAMAD GILL.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on HAMAD GILL, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that HAMAD GILL has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

HAMAD GILL’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

We use Google reCAPTCHA for spam protection. Their privacy policy can be found here – GOOGLE Recaptcha Privacy Policy

We offer a live chat support service powered by Tawk.to to enhance your experience on our website. When you engage with our live chat, certain information may be collected to provide you with effective assistance. Please take a moment to review the Tawk.To Privacy Policy for detailed information on how your data is handled during live chat interactions.

We utilize various marketing and communication services, including but not limited to Klaviyo, These services may involve sign-up forms, advertisements, marketing emails/SMS, SMS notifications, and checking user information during the order and post-order processes. When you engage with these services, certain information may be collected to enhance your experience and provide relevant information. For detailed information on how your data is handled, please review the Klaviyo Privacy Notice.

Privacy Rights (Do Not Sell My Personal Information)

consumers have the right to:

Request that a website that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a website has collected about consumers.

Request that a website delete any personal data about the consumer that a website has collected.

If you would like to exercise any of these rights, please contact us.

If you have an account on our site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

HAMAD GILL does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

PRIVACY

We care about data privacy and security

By using the Site, you agree to be bound by our Privacy Policy. Please be advised the Site is hosted in Canada and the U.S. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Canada and the u.s, then through your continued use of the Site, you are transferring your data to Canada and the U.S., and you agree to have your data transferred to and processed in Canada and the U.s. Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.